Shadow AI is AI use without your knowledge, approval, or governance. Gallup's undivided 52% hides it, the 47%-vs-25% plan gap feeds it, and only an instrument built on psychological safety can measure it.
Workers at over 90% of companies regularly use personal AI tools, while only 40% of companies have official LLM subscriptions. Shadow AI is the cheapest organizational change audit you will ever get — here is how to turn it into managed adoption in 90 days.
MIT found 95% of enterprise AI pilots deliver no measurable P&L impact — and the cause isn't the model. It's coordination dressed as collaboration.
Psychological safety is the shared belief within a team that members can take interpersonal risks without fear of embarrassment or punishment. In AI adoption it settles one thing: whether people experiment with the tools openly or use them in hiding.